多年来,我们完善了我们的服务水平协议;Quintus Care 计划主要有两种。基础计划为您提供支持优先权、远程技术支持、应用支持(无法向某些国家提供此服务)、每年的面对面培训和年度维护、安全和可靠性检查。Quintus Care Full 计划在基础计划之外还包括预防性维护需要的所有备件,如果发生意料之外的情况,还包括备件费用(有的例外)。通过 Quintus Care 合约实现前瞻性维护让您的成本保持在计划内,确保系统尽可能长的正常运行时间。
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