{"id":15557,"date":"2023-04-21T07:20:26","date_gmt":"2023-04-21T05:20:26","guid":{"rendered":"https:\/\/cn.quintustechnologies.com\/faq\/que-se-passe-t-il-si-je-souscris-un-contrat-quintus-care-et-que-je-ne-suis-pas-satisfait\/"},"modified":"2023-07-04T10:22:37","modified_gmt":"2023-07-04T08:22:37","slug":"que-se-passe-t-il-si-je-souscris-un-contrat-quintus-care-et-que-je-ne-suis-pas-satisfait","status":"publish","type":"faq","link":"https:\/\/cn.quintustechnologies.com\/fr\/faq\/que-se-passe-t-il-si-je-souscris-un-contrat-quintus-care-et-que-je-ne-suis-pas-satisfait\/","title":{"rendered":"Que se passe-t-il si je souscris un contrat Quintus Care et que je ne suis pas satisfait\u00a0?"},"content":{"rendered":"<p>Tous nos SLA contiennent 3\u00a0\u00e9l\u00e9ments fondamentaux<\/p>\n<ul>\n<li>Un souhait mutuel de coop\u00e9rer, c.-\u00e0-d. 6\u00a0mois de pr\u00e9avis de r\u00e9siliation pour convenance si l&rsquo;une des parties n&rsquo;est pas satisfaite<\/li>\n<li>De forts incitants pour les deux parties afin d&rsquo;am\u00e9liorer la disponibilit\u00e9 et l&rsquo;utilisation de l&rsquo;\u00e9quipement<\/li>\n<li>Une r\u00e9partition du champ d&rsquo;application optimis\u00e9e pour garder \u00e0 un minimum les co\u00fbts du cycle de vie<\/li>\n<\/ul>\n","protected":false},"menu_order":0,"template":"","categories-faq":[371],"class_list":["post-15557","faq","type-faq","status-publish","hentry","categories-faq-entretien-et-assistance"],"acf":[],"_links":{"self":[{"href":"https:\/\/cn.quintustechnologies.com\/fr\/wp-json\/wp\/v2\/faq\/15557","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cn.quintustechnologies.com\/fr\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/cn.quintustechnologies.com\/fr\/wp-json\/wp\/v2\/types\/faq"}],"wp:attachment":[{"href":"https:\/\/cn.quintustechnologies.com\/fr\/wp-json\/wp\/v2\/media?parent=15557"}],"wp:term":[{"taxonomy":"categories-faq","embeddable":true,"href":"https:\/\/cn.quintustechnologies.com\/fr\/wp-json\/wp\/v2\/categories-faq?post=15557"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}