{"id":9148,"date":"2023-04-21T07:21:18","date_gmt":"2023-04-21T05:21:18","guid":{"rendered":"https:\/\/cn.quintustechnologies.com\/?post_type=faq&#038;p=9148"},"modified":"2023-04-21T07:21:18","modified_gmt":"2023-04-21T05:21:18","slug":"shouldnt-i-wait-until-after-the-warranty-period-to-discuss-quintus-care","status":"publish","type":"faq","link":"https:\/\/cn.quintustechnologies.com\/en\/faq\/shouldnt-i-wait-until-after-the-warranty-period-to-discuss-quintus-care\/","title":{"rendered":"Shouldn\u2019t I wait until after the warranty period to discuss Quintus Care?"},"content":{"rendered":"<p>This your choice. Some customers believes that they have a stronger negotiation position if they finalize SLA discussion prior to investment. Some appreciate to get guaranteed uptime also during the warranty period. Others wants to avoid establishing a spare stock and avoid to expend internal organization by signing a SLA early. The warranty in general covers issues during warranty. Preventative maintenance is still needed to start directly and go on also during the warranty period.<\/p>\n","protected":false},"menu_order":0,"template":"","categories-faq":[195],"class_list":["post-9148","faq","type-faq","status-publish","hentry","categories-faq-service-support"],"acf":[],"_links":{"self":[{"href":"https:\/\/cn.quintustechnologies.com\/en\/wp-json\/wp\/v2\/faq\/9148","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cn.quintustechnologies.com\/en\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/cn.quintustechnologies.com\/en\/wp-json\/wp\/v2\/types\/faq"}],"wp:attachment":[{"href":"https:\/\/cn.quintustechnologies.com\/en\/wp-json\/wp\/v2\/media?parent=9148"}],"wp:term":[{"taxonomy":"categories-faq","embeddable":true,"href":"https:\/\/cn.quintustechnologies.com\/en\/wp-json\/wp\/v2\/categories-faq?post=9148"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}